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Config Mgmt Spec II
Quantico, VA
Job Description
Requisition #: 226
Job Title: Config Mgmt Spec II
Location: Quantico, VA (Remote)
Clearance Level: Active DoD - Secret
Required Certification(s):
* IAT II certification (CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, or SSCP).
* IT Infrastructure Library Foundations certification (ITILv3) or greater.
SUMMARY
The Service Asset Configuration Management (SACM) Section provides operational support to maximize the organization's capabilities and readiness. The objective of the SACM Section is to provide IT Asset and Configuration Management to the organization for both Continental US (CONUS) and Outside Continental US (OCONUS) locations. The section ensures hardware, software, virtual and other service assets/configuration items are properly managed throughout their lifecycle, to include their relationships and dependencies to other related configuration items and associated change requests. Operational changes to the environment are administratively updated into a Configuration Management Database (CMDB).
JOB DUTIES AND RESPONSIBILITIES
* Reviews, reconciles, and conducts comprehensive data analysis of large volumes of data to assess findings/discrepancies and develop data mitigation strategies.
* Properly manages and tracks all Customer service assets/configuration items.
* Provides status and lifecycle reports, supports verification, and audits activities.
* Performs physical configuration audits with collaboration of government personnel for
* major sites in support of establishing and maintaining the configuration baseline for client sites.
* Performs impact analysis of proposed changes based on system dependencies.
* Performs lifecycle/product bulletin research of hardware and software products to support proper sustainment and refresh/replacement planning for systems near or at end-of-life.
* Uses their knowledge of above-named systems and concepts to provide IT Asset
* Management/Configuration Management support in accordance with Customer SACM
* standard operating procedures.
* Create and manage requests to update Remedy system objects.
QUALIFICATIONS
Required Certifications
* IAT II certification (CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, or SSCP)
* IT Infrastructure Library Foundations certification (ITILv3) or greater.
Education, Background, and Years of Experience
* 2-3 years providing IT Asset/Configuration Management Support
* Familiarization with IT Service Management (ITSM) concepts, practices, and procedures
* Mid-Level understanding of Microsoft Excel
* Mid-Level understanding of Microsoft Access
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
* BMC Atrium CMDB training 8.0 or greater.
* Be familiar with IT Service Management (ITSM) concepts, practices, and procedures.
* Attention to Detail: Demonstrates accuracy and thoroughness in completing tasks.
* Ability to follow and uphold standards, policies and procedures.
* Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions.
* Proficiency in effectively working with both internal and external organizations to resolve configuration related discrepancies.
Preferred Skills
* 4-6 years providing IT Asset/Configuration Management Support
* Baseboard Management Controller (BMC) Atrium Configuration Management Database
* (CMDB) training 8.0 or greater
* Mid-level knowledge of both BMC Internal Reporting tool (BIRT), BMC Analytics and SMART reporting
* Mid-level knowledge of the BMC Remedy ITSM suite and associated consoles (e.g., Software Asset Management, Technical Refresh, Change Management, Incident Management, Release Management, Service Request)
WORKING CONDITIONS
Environmental Conditions
* Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
* Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2 to 3 years
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